Shipping policy

Processing Time

All orders are processed within 7-12 business days. Once your order is shipped, you will receive an email or text with your tracking number.

Shipping Time

We currently ship within the United States and selected international countries.

Shipping timing is calculated at checkout.

Shipping Rates

Shipping calculated at checkout.

International Customs & Duties

International customers are responsible for any customs, import duties, or taxes charged by their country. These fees are not included in the product price or shipping cost.

Order Tracking

A tracking number will be sent automatically to your email or phone once your order has shipped. All updates (in transit, out for delivery, delivered) are handled automatically by Shopify.

Shipping Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to the wrong address provided by the customer.

Lost or Stolen Packages

Once a package is marked “Delivered,” we are unable to replace or refund it if it is lost or stolen. Please reach out to your local postal carrier for assistance.

SHIPPING QUESTIONS

Contact: info@satorbrand.com